Privacy notice
What we collect, why, and how to ask us to delete it.
Last updated: 12 November 2026
This notice explains how Afrikken Home Services handles personal information, in line with the Protection of Personal Information Act (POPIA).
Who is responsible
Responsible party: Micha Oosthuizen, trading as Afrikken Home Services, Jeffreys Bay, South Africa.
Information Officer: Micha Oosthuizen.
Contact: 062 013 5084 (call or WhatsApp), Monday to Friday, 8:00 to 17:00.
What this website collects
This website has no accounts and does not store anything you type. The request form on the contact page does not send anything to us from the website. It writes a WhatsApp message in your browser and opens WhatsApp. Nothing reaches us until you press send in WhatsApp. The website does not set cookies of its own.
What we receive when you contact us
If you message or call us, we receive what you choose to send: usually your name, phone number, town, a description of the job and photos of your home. Giving us this information is voluntary. Without your name, number and town we cannot give you a quote.
Why we use it
Only to reply to you, to give a quote, to arrange and do the work you ask for, and to keep a record of that work. We do not sell your information.
Who sees it
The people working at Afrikken Home Services. We share details with someone else only when the job needs it, or the law requires it.
Services we use
WhatsApp is run by Meta and handles your messages under its own terms. This website is served by Cloudflare, which keeps ordinary technical logs such as IP addresses to run and protect the service. The website loads its fonts from Google Fonts, so your browser contacts Google when a page loads. Links to Facebook, Instagram and Google take you to those companies' own sites, which have their own privacy terms.
Information sent outside South Africa
Meta, Cloudflare and Google may process information on servers outside South Africa. We use them because they run the messaging and website services described above.
Keeping it safe
We take reasonable steps to protect the information you send us. We do not publish customers' names, phone numbers or addresses on this website.
How long we keep it
Names and phone numbers: we keep these only for as long as we need them to deal with your enquiry, do the work and follow up afterwards. When we no longer need them, we delete or securely dispose of them, unless the law requires us to keep them.
Photos of our work: we keep photos of jobs for our business records and to show our work, only with the customer's permission.
Invoices, financial records and tax documents: we keep these for as long as South African tax and other laws require.
Your rights
You can ask us what personal information we hold about you, ask us to correct or delete it, object to how we use it, or withdraw your consent. Call or WhatsApp us and we will deal with your request.
If you are not happy with how we handled your information, you can complain to the Information Regulator of South Africa: inforegulator.org.za, POPIAComplaints@inforegulator.org.za, 010 023 5200.
Changes to this notice
If we change this notice, the new version will appear on this page with a new date.